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FAQ

FAQ


   Common
   For Users (people looking for jobs)
   For recruiting institutions (institutions looking for researchers)
Q1 : How do we publish job postings?
Q2 : I forgot my password.
Q3 : I forgot my Recruiting Institution ID.
Q4 : I want to change the information of my account, such as the name of institution, responsible person, address, e-mail address, etc.
Q5 : I moved to another institution. Can I still use my current Recruiting Institution ID?
Q6 : When will job postings be published(updated) to JREC-IN Portal?
Q7 : I want to check/make changes to a job posting for which I requested registration/correction.
Q8 : Who should post a job posting for joint research?
Q9 : An error message appears when I click "Confirm" after entering the job posting.
Q10 : I inadvertently registered and made public the job posting information in the JREC-IN Portal before gaining an internal approval. Can I change the date of publication?
Q11 : What is the function of the JREC-IN Portal Web application?
Q12 : What should I do if there is a document that cannot be accepted by electronic means for the job application?
Q13 : We have a policy not to accept any application other than those applied using the form specified by the recruiting institutions. In such a case, can we use the JREC-IN Portal Web application or other electronic application means instead?
Q14 : Please tell us the difference in how to apply for job postings which are marked "All Documents Available" and "Partial Documents Only Available."
Q15 : What is an "E-mail Application"?
Q16 : What is "Recruiting Institution's web application system"?
Q17 : What are "Additional considerations when applying"(applying from long-distance or overseas, persons with disabilities, other than the above)?
Q18 : After we posed job posting information on JREC-IN Portal, we found it was also posted on other recruitment sites. Please tell us why?
Q19 : What does "Provision of job posting to affiliated institutions" mean?


Q1:  How much does it cost to use the JREC-IN Portal?
A:  All services are free of charge.
Q2:  I can't sign in.
A:  Please check the URL.

For Users (for job applicants): https://jrecin.jst.go.jp/seek/SeekTop?ln=1 (English page)
--> Click "Sign-in" in the "User Menu" on the right side of the JREC-IN Portal top page or on the URL above. Then enter the e-mail address and the password you registered, which should be in single-byte alphanumeric characters.

For Recruiting Institutions (For Recruiters): https://jrecin.jst.go.jp/offer/OrgTop?ln=1 (English page)
-->Click "For Recruiters Recruiting Institutions" on the JREC-IN Portal top page.The "Recruiting Institution sign-in" is displayed on screen of the right side on the URL above. Then enter the Recruiting Institution ID and the password you registered, which should be in single-byte alphanumeric characters.

* Check if any spaces were left before and after characters in your ID.
Q3:  Can I view job information that has expired?
A:  You cannot view the job posting that has expired, except the case that the Recruiting Institution viewing their own job postings.
* We recommend saving a copy of the job posting you applied for.
Q4:  What are the categories of job types?
A:  Please check the List of job type.
Q5:  I want to use the contents.
A:  The contents can be used from the following, however the contents are basically provided only in Japanese:

Please use: "View contents" under "Top page."
You can select the tab at the bottom of "View contents" to change the category of contents to be displayed.
Click the "more" link to view more information.
  For users (people looking for jobs)
Q1:  I forgot my password.
A:  You can register a new password through the following method.
Click "Forgot your password?" (User Menu => Sign-in=> User Sign-in, lower right side). Click "Submit" after entering the e-mail address you registered, and the URL for a page to enter your new password will be sent to the e-mail address registered in User information. Please access the URL within three days to register your new password.
Q2:  The search or matching e-mail (settings) returns unrelated information.
A:  Please try searching or setting the matching e-mail in the following way.
- Use the "keyword search" on the search screen or matching e-mail settings screen. On the search screen, you can use it under the "Multiple conditions" tab.
You can combine multiple search conditions: "Include all keywords," "Include any keyword," "Do not include keywords."
For example, you can get the results to include "information" but not "personal information" by putting "information" into "Include all keywords" and "personal information" into "Do not include keywords."

- On the matching e-mail setting screen, please refer to the above example, check the receipt conditions of the keyword and click "Confirm." Check the matching e-mail conditions and click the "Set" button.
* Please note that the procedure will not be completed unless you click the "Set" button.
Q3:  Matching e-mails are not delivered.
A:  Please check your conditions for receiving matching e-mail are appropriate.
-Is the "E-mail reception" selected as "Receive" on the matching e-mail screen?
-The conditions might be too strict.
Please check your conditions for receiving matching e-mail with the matching sample.
* E-mail will not send if there is no new or updated publication of job postings that matches your conditions for receiving matching e-mail.
-The multiple keywords must be separated by spaces.
-The matching e-mails might be in junk box of your e-mail software.
Please check the setting of your incoming mail with your receiving terminal (PC, etc.)
Q4:  I no longer receive matching e-mails.
A:  The period for receiving matching e-mails may have expired.
- Matching e-mails will be sent within five years from the last update of the matching e-mail settings.
Please set the matching e-mail settings again.
- Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Matching e-mail settings."
Please check if the "E-mail reception" is selected as "Receive" on the matching e-mail screen.
Q5:  I want to stop receiving matching e-mails.
A:  Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Matching e-mail settings." Select "Do not receive" from E-mail reception and click "Confirm." Check the conditions on matching e-mail and click "set."
* Please note that the process will not be completed until "Set" is clicked.
Q6:  I want to change my e-mail address, current institution, etc.
A:  You can change them manually. Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Change e-mail address" or "Update basic information" under "User Menu" to change them.
* Please note that the process will not be completed until "Set" is clicked.
Q7:  I want to change my Personal information to recruiting institutions (for job applicants.)
A:  Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Register/Update" under "Personal information to recruiting institutions (for job applicants)" under "User Menu."
Make corrections and click "Confirm" and "Register."
The job applicant information will be published for another one-year period.
Q8:  An error message appears when I try to change my Personal information to recruiting institutions (for job applicants.)
A:  If the message "An invalid character has been found in ***." is displayed when updating your Personal information to recruiting institutions (for job applicants), it is possible that tabs with certain character spacing (spaces) are included in the item of ***. Check the applicable items and correct/delete them as necessary.
Copy the text from the applicable item and paste it into a Word or other file, then the position and presence of tabs (or spaces) can be easily identified (use a setting that displays all editing symbols).
Q9:  I signed in because I received an expiry notification, but I received another expiry notification.
A1:  The sign in process may not have been completed. Please try and sign in again using the following procedures;
- Click "Sign-in" at the top of the JREC-IN Portal top page or in the "User Menu" on the right side of the screen.
- Enter the e-mail address and the password in single-byte alphanumeric characters that are registered in User information, and then click "Sign-in."
- When your name is displayed beside the JST logo in the upper-right of the screen, you have signed in properly.
A2:  You might have more than one registered account. Please check the e-mail address to which the expiration notice was sent. Please terminate accounts that you are not using.
Q10:  Although I am not looking for a job, can I use e-learning?
A:  You can view e-learning materials even if you do not want to seek a job. You can also use it without user registration/login.
Q11:  What is an agent?
A:  An agent is an employment placement service provider (recruitment company) who are licensed by the Ministry of Health, Labor and Welfare. They support job change and job hunting activities of job seekers, and support recruitment activities of recruiting organizations.
In order to gain detailed information on non-public recruiting information held by the agent (hereinafter "non-public recruiting information"), it is necessary to register with the agent (you need to submit job application). Registration to the partner agent is free, but please register at your own responsibility and judgment. Please note that registration with the agent does not necessarily ensure an application to or employment by the desired job.
*JREC-IN Portal provides non-public recruiting information provided by the agent, but JREC-IN Portal does not provide placement service.
Q12:  What does "[非公開]" mean in job title?
A:  The term "[非公開]" in job title is for recruiting information (hereinafter "non-public recruiting information") that are seeking applicants without posting on websites, paper media, etc. for various reasons. The main recruiting organizations are private companies.
In JREC-IN Portal, in cooperation with the agent with a proven career support of research talent, we publish some of non-public recruiting information owned by those agents. For details of their non-public recruiting information, please contact the agent providing the information.
* You can view the posting information in JREC-IN Portal by entering "[非公開]" by keyword search. However, they are written only in Japanese. You can search them from the Japanese page.
* Please note that non-public recruiting information may be duplicated among agents.
* In some cases, agents may treat the recruiting information that is open to the public as private. In that case, the agent possesses its own additional information.
* In order to know details of non-public recruiting information, it is necessary to register with the agent providing the information (you need to submit job application). Registration to the partner agent is free, but please register at your own responsibility and judgment.
* JREC-IN Portal provides non-public recruiting information provided by the agent, but JREC-IN Portal does not provide placement service.
Q13:  Why are you recruiting privately?
A:  The recruitment agency may recruit personnel in private for various reasons. The followings are examples.
- To maintain the confidentiality of the business
In order to prevent leakage of information from the recruitment information such as recruitment of staff for new business or new project that they want to keep confidential to competitors or recruitment of replacement staff in key positions.
- To prevent being inundated with job applications
In case of the recruitment with good conditions, there are some cases where the application is concentrated and rush to the extent that it interferes with the selection process. As a preventive measure, non-public recruitment may be carried out privately.
Q14:  Can anyone use JREC-IN Portal Web application function?
A:  User registration is required when using JREC-IN Portal Web application function.
Register from here. https://jrecin.jst.go.jp/seek/SeekRegistMember?ln=1(English page)
* If you registered from the English page, you cannot apply for Japanese job postings using JREC-IN Portal Web application function.
New registration is recommended from the Japanese page.
Q15:  I registered myself from the English page. I cannot apply for Japanese job postings using JREC-IN Portal Web application function.
A:  Please make a new registration from the Japanese page.
Register from here.https://jrecin.jst.go.jp/seek/SeekRegistMember(Japanese page)
* If you registered from the English page, you cannot apply for Japanese job postings using JREC-IN Portal Web application function.
Q16:  I want to re-submit the application form in the JREC-IN Portal Web application, but I cannot change the status. How can I change it?
A:  Applicants cannot change the status of their application by themselves. In that case, please contact the person in charge of the recruiting institution that you want to re-submit the application documents.
It will be possible to replace the application documents if the status is changed to "Waiting for resubmission" by the recruiting institution.
However, it is not possible to replace (re-submit) application documents for a job posting that has been expired. In that case, please also contact the recruitment institution directly.
Q17:  What is the "Online Submission Available" button for?
A:  The "Online Submission Available" button is displayed for job postings that support electronic applications. By clicking the button, users can scroll through detailed information on Online Submission and check.
Q18:  What is the "Additional considerations when applying" button for?
A:  The "Additional considerations when applying" button will be displayed for job postings that make exceptions for users including those who are "Applying from Long-Distance Areas or Overseas" or "Persons with Disabilities." By clicking the button, users can scroll through detailed information on "Additional considerations when applying" and check.
  For recruiting institutions (institutions looking for researchers)
Q1:  How do we publish job postings?
A:  First of all, you need to register as Recruiting Institution. Please register from "Recruiting institution registration (free of charge)" on the right side of the "page for Research Institutions"
- Japanese page URL: https://jrecin.jst.go.jp/offer/OrgRegistMember
- English page URL: https://jrecin.jst.go.jp/offer/OrgRegistMember?ln=1

Job postings can be registered with the Recruiting Institution ID (10-digit ID starting from "A": A*********) and the password issued after registration.
Click the "sign-in" button under "Recruiting Institution sign-in" in the right of the "page for recruiting institutions."

Please send any questions about registration to the JREC-IN Portal secretariat at jrecinportal@jst.go.jp.
The language of job postings can be set as "Japanese only," "English only" or "Both Japanese and English."
However, if you use English language screen when registering as Recruiting Institution, you can register your job postings only in English.
Q2:  I forgot my password.
A:  You can register a new password through the following method.
Click "Forgot your password?" under "Recruiting institution sign-in" on the right side of the "page for Recruiting Institutions" (page for recruiting institutions). Click "Submit" after entering the Recruiting institutions ID for sign-in. The URL for a page to enter your new password will be automatically sent to the e-mail address that is registered. Please access the URL within seven days to register your password again.
Q3:  I forgot my Recruiting Institution ID.
A:  Please contact JREC-IN Portal secretariat<jrecinportal@jst.go.jp>.
Please inform us of the registered name of responsible person, institution, department and e-mail address to confirm your identity.
Q4:  I want to change the information of my account, such as the name of institution, responsible person, address, e-mail address, etc.
A:  You cannot correct it by yourself. If you need to correct the information, send an e-mail message containing your Recruiting Institution ID (10-digit ID starting from "A": A*********), name of responsible person (full name), and the changes to be made to the JREC-IN Portal secretariat <jrecinportal@jst.go.jp>.
You can check the registered information of your account from "View registered information" under "Account information" under "menu for Recruiting Institutions."
Q5:  I moved to another institution. Can I still use my current Recruiting Institution ID?
A:  Please register as a new Recruiting Institution with your new institution.
Register as a Recruiting Institution at the following URL.
- URL:https://jrecin.jst.go.jp/offer/OrgTop?ln=1 (English page)
Q6:  When will job postings be published(updated) to JREC-IN Portal?
A:  The date of publication is notified in the "[JREC-IN Portal] Completion of registering/correcting job posting" e-mail that will be sent to you after the JREC-IN Portal secretariat has checked the details. (If the date which designated in the e-mail was the date you received the e-mail, the job posting will be published by 22:00 on the very day, if it was the following day or later, the job posting will be published by 00:00 on the designated day).
It may take several days to send the e-mail if the job posting registration (correction) request was made after the office hours of the JREC-IN Portal secretariat or on a Saturday, Sunday or national holiday.
If you received an e-mail regarding the request, the job posting will not be published until a reply is made. Be sure to reply to the e-mail regarding the request from JREC-IN Portal secretariat.
Q7:  I want to check/make changes to a job posting for which I requested registration/correction.
A:  You can check the contents of the request from "Job postings under request for registration/correction" under "Manage job postings" under "Menu for Recruiting Institutions."
However, job postings under those requests cannot be modified.
If you need to correct the request, send an e-mail message containing your Recruiting Institution ID (10-digit ID starting from "A": A*********), title of the job posting, and the changes to be made to the JREC-IN Portal secretariat <jrecinportal@jst.go.jp>. JREC-IN Portal secretariat will handle the correction.
If you would like to correct it yourself, make the corrections from "Correct job postings / saved temporarily" under "Manage job postings" under "Menu for Recruiting Institutions" after receiving "Notification of Completion of Job Posting Registration to JREC-IN Portal" e-mail that notifies the date of publication.
Q8:  Who should post a job posting for joint research?
A:  In principle, the employing institution (the institution that pays the salary) should register the job posting. Job postings with the same details cannot be published by multiple Recruiting Institutions.
Q9:  An error message appears when I click "Confirm" after entering the job posting.
A1:  If the message "An invalid character has been found in ***." is displayed, it is possible that tabs with certain character spacing (spaces) are included in the item of ***. Check the applicable items and correct/delete them as necessary.
* Copy the text from the applicable item and paste it into a Word or other file, then the position and presence of tabs (or spaces) can be easily identified (use a setting that displays all editing symbols).
A2:  The JREC-IN Portal top page might be opened in another window while registering the job posting. In such cases, registration will be invalidated because you are deemed as being signed out.
* After signing in, please avoid opening the JREC-IN Portal top page in another window until registration of the job posting is completed.
Q10:  I inadvertently registered and made public the job posting information in the JREC-IN Portal before gaining an internal approval. Can I change the date of publication?
A:  The date of publication will be the first public release date. Please do not change it after publication. If you have registered and released job posting information by mistake, please withdraw it using "Retract" function.
In the event that the date of publication is corrected by the correction request, the JREC-IN Portal secretariat may ask you to return it to the initial first public release date or may request cancellation of correction request.
Q11:  What is the function of the JREC-IN Portal Web application?
A:  JREC-IN Portal Web application is a system in which job seekers can submit application documents via the JREC-IN Portal site. You can check the web application status on the JREC-IN Portal site. In addition, you can download application documents and monitor selection status.
However, the Application Form/Achievements and Activities created by the job applicant on the JREC-IN Portal will not be automatically submitted. Please instruct job applicant to submit the documents as application documents.
Q12:  What should I do if there is a document that cannot be accepted by electronic means for the job application?
A:  When posting a job posting information in JREC-IN Portal, please clearly distinguish those electronic documents (electronic data: Word, PDF etc.) accepted by e-mail, online storage, web application, etc. from those documents accepted only by mail etc. For documents requiring an original, there are cases such as not only accepting by mail at the time of application, but also stating that it is possible to submit them by final selection date.
In addition, as for the recommendation letters etc. which are essential for submission at the time of application and require strict seal, there is a case of accepting them by mail directly from the professor, etc. who recommended.
* Online storage is a service that provides storage for securely storing and sharing data on the Internet.
Q13:  We have a policy not to accept any application other than those applied using the form specified by the recruiting institutions. In such a case, can we use the JREC-IN Portal Web application or other electronic application means instead?
A:  It is possible for the recruiting institutions to accept documents prepared in your specified form by electronic means.
In the JREC-IN Portal Web application, it accepts only one attached file. There was a case where it was requested to submit it attaching to the application document as a single PDF file after combining those files filled in the specified form. Similarly, there were cases where the documents were accepted by specifying e-mail or online storage.
If there is no format specified by the institution, JREC-IN Portal provide the function to be used to create a file of Application Form and Achievements and Activities.
Q14:  Please tell us the difference in how to apply for job postings which are marked "All Documents Available" and "Partial Documents Only Available."
A:  - "All Documents Available" should be selected when all applications documents can be sent via Online Submission.
- "Partial Documents Only Available" should be selected when some of the applications documents can be sent via Online Submission.
Example: Please check the "Partial Documents Only Available" if letters of recommendation require strict sealing and can only be sent by postal mail, but the other documents can be sent via Online Submission.
Especially for overseas applicants, please also check "Additional considerations when applying" when the Recruiting Institution accepts Letters of Recommendation by e-mail or other method directly from Recommenders (professors, etc.).
Q15:  What is an "E-mail Application"?
A:  Recruiting Institutions can accept application documents by e-mail in the following cases:
Case example 1: If application documents can be sent as an e-mail attachment to the Recruiting Institution's e-mail address.
Case example 2: If a link to application documents in online storage can be sent to the Recruiting Institution's e-mail address.
Please check the E-mail Application box and enter the e-mail address.
* Online storage is a service that provides storage for securely storing and sharing data on the Internet.
* The e-mail address of the Recruiting Institution must be a security-free address.
Q16:  What is "Recruiting Institution's web application system"?
A:  It is a method to receive application documents through the web application site provided by the Recruiting Institution.
Please check this box and enter the web application system URL if job applicants can submit application documents via the Recruiting Institution's web application system.
*Note: Please specify all information required for application in the job posting on JREC-IN Portal.
Q17:  What are "Additional considerations when applying"(applying from long-distance or overseas, persons with disabilities, other than the above)?
A1:  Please refer to the following example of "Applying from long-distance or overseas" considerations.
Example: If the primary interview can be conducted online for applicants from long-distant areas or overseas, though the final interview should be face-to-face.
A2:  Please refer to the following example of "Persons with disabilities" considerations.
Example: When considerations can be made for persons with disabilities, and workplace disability documents can be accepted.
A3:  Please refer to the following examples of "Other than the above-mentioned" considerations.
Example 1: Considerations can be made regarding research interruption period due to childbirth, childcare or nursing care.
Example 2: If original documents do not need to be submitted within application deadline, but can be submitted at the final selection stage or adoption of the post.
Q18:  After we posted job posting information on JREC-IN Portal, we found it was also posted on other recruitment sites. Please tell us why?
A:  JREC-IN Portal provides part of job posting information to domestic and overseas cooperative institutions based on agreement by the recruiting institutions when registering job posting information to JREC-IN Portal. Please refer to https://jrecin.jst.go.jp/offer/e_renkei_org_list.html for the cooperative institutions. If it is posted on other sites, please directly contact the site management company.
Q19:  What does "Provision of job posting to affiliated institutions" mean?
A:  JREC-IN Portal provides part of job posting information to domestic and overseas cooperative institutions, https://jrecin.jst.go.jp/offer/e_renkei_org_list.html.
If there is a problem with offering, it can be excluded from the offer when registering job posting information. If it is the case, please uncheck the checkbox of "Provision of job posting to affiliated institutions" on the "Post new job" screen.