Top > FAQ

FAQ


   Common
   For Users (job applicants, individuals who want to use e-learning)
   For recruiting institutions (institutions looking for researchers)


Q1:  How much does it cost to use the JREC-IN Portal?
A:  All services are free of charge.
Q2:  I can't sign in.
A:  Please check the URL.

For Users (for job applicants, for individuals who want to use e-learning): https://jrecin.jst.go.jp/seek/SeekTop
--> Click "Sign-in" in the "User Menu" on the right side of the JREC-IN Portal top page or on the URL above. Then enter the e-mail address and the password you registered, which should be in single-byte alphanumeric characters.

For Recruiting Institutions(For Recruiters): https://jrecin.jst.go.jp/offer/OrgTop
-->Click "Recruiting Institution sign-in" in the "For Recruiting Institutions" on the right side of the JREC-IN Portal top page or on the URL above. Then enter the Recruiting Institution ID and the password you registered, which should be in single-byte alphanumeric characters.

- Check if any spaces were left between characters in your ID.
Q3:  Can I view job information that has expired?
A:  You cannot view the job posting that has expired, except the case that the Recruiting Institution viewing their own job postings.
We recommend saving a copy of the job posting you applied for.
Q4:  What are the categories of job types?
A:  Please check the List of job type.
Q5:  I want to use the contents.
A:  The contents can be used from the following, however the contents are basically provided only in Japanese:

(1)Please use: "View contents" under "Top page."
(2)You can select the tab at the bottom of "View contents" to change the category of contents to be displayed.
(3)Click the "more" link to view more information.
  For users (people looking for jobs or wanting to use e-learning)
Q1:  I forgot my password.
A:  We will issue a new password.
Click "Forgot your password?" at the lower right of the "User sign-in" screen from "Sign-in" under "User Menu" on the right side of the JREC-IN Portal top page. Click "Submit" after entering the e-mail address you registered, and the URL for a page to enter your new password will be sent to the e-mail address registered in User information. Please access the URL within three days to register your password again.
Q2:  The search (matching e-mail settings) returns unrelated information.
A:  Use the "search by keyword" on the search (matching e-mail settings) screen.
You can combine multiple search conditions: "Include all keywords," "Include any keyword," "Do not include keywords."
For example, you can get the results include "information" but except "personal information" by setting "information" into "Include all keywords" and "personal information" into "Do not include keywords."
Q3:  Matching e-mails are not delivered.
A:  Please check your conditions for receiving matching e-mail are appropriate.
-The conditions might be too strict.
-The multiple keywords must be separated by spaces.
-The matching e-mails might be in junk box of your e-mail software.
Q4:  I no longer receive matching e-mails.
A:  The period for receiving matching e-mails may have expired. Matching e-mails will be sent within five years from the last update of the matching e-mail settings.
Please set the matching e-mail settings again.
Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Matching e-mail settings." Is the "E-mail reception" selected as "Receive" on the matching e-mail screen?
Q5:  I want to stop receiving matching e-mails.
A:  Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Matching e-mail settings." Select "Do not receive" from email reception and click "Confirm." Check the conditions on matching e-mail and click "set."
* Please note that the process will not be completed until "Set" is clicked.
Q6:  I want to change my e-mail address, current institution, etc.
A:  You can change them manually. Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Change e-mail address" or "Update basic information" under "User Menu" to change them.

Q7:  I want to change my job applicant information.
A:  Sign in from "Sign-in" under "User Menu" on the JREC-IN Portal top page and click "Register/Update" under "Personal information to recruiting institutions (for job applicants)" under "User Menu."
Make the correction to be made, and click "Confirm" and "Register."
The job applicant information will be published for another one-year period.
Q8:  An error message appears when I try to change my job applicant information.
A:  If the message "An invalid character has been found in ***." is displayed when updating your job applicant information, check whether any characters that are not single-byte alphanumeric nor double-byte are not included. And also tabs, which are fixed character spacing are not included.
Copy the text from the applicable item and paste it into a Word or other file, then the position and presence of tabs (spaces) can be easily identified (use a setting that displays all editing symbols).
Q9:  I signed in because I received an expiry notification, but I received another expiry notification.
A1:  The sign in process may have not been completed. Please try and sign in again using the following procedures;
-Click "Sign-in" at the top of the JREC-IN Portal top page or in the "User Menu" on the right side of the screen.
-Enter the e-mail address and the password in single-byte alphanumeric characters that is registered in User information, and then click "Sign-in."
-When your name is displayed beside the JST logo in the upper-right of the screen, you have signed in properly.
A2:  You might have more than one registered account. Please check the e-mail address to which the expiration notice was sent. Please terminate accounts that you are not using.
Q10:  I don't know how to use the link with researchmap. (Applicant information / Application Form / Achievements and Activities)
A:  Please link the information with researchmap using the following steps.

Click "Sign-in" at the top of the JREC-IN Portal top page or under the "User Menu" on the right side of the screen.



Click "Sign-in with researchmap ID."


The sigh-in screen of researchmap identification system will be shown. Enter your researchmap ID and the password, and click "Login."



Enter the e-mail address that you registered in User information of JREC-IN Portal, and then click "Sign-in."

The JREC-IN Portal ID and the researchmap ID will be related by this procedure.
Once the relationship between the ID has made, you do not need to go through this procedure again.



When you sign in, the User top page will be displayed. Now you can feed information from researchmap.

Q11:  An error message appears when I click on the "Feed from researchmap."
A:  Please follow the instructions of the error message.

If not signed in by researchmap ID;



If the relationship of ID has not been set on the researchmap;



If the relationship of ID has been set on the researchmap, but no information that can be fed has been registered (The image is an example of Application Form);



  For recruiting institutions (institutions looking for researchers)
Q1:  How do we publish job postings?
A:  First of all, you need to register as Recruiting Institution. Please register from "Recruiting institution registration (free of charge)" on the right side of the "page for Research Institutions"(https://jrecin.jst.go.jp/offer/OrgTop).
Job postings can be registered with the Recruiting Institution ID (10-digit ID starting from "A": A*********) and the password issued after registration.
Click the "Recruiting Institution sign-in" in the right of the "page for recruiting institutions."

Please send any questions about registration to the JREC-IN Portal secretariat at jrecinportal@jst.go.jp.
The language of job postings can be set as "Japanese only," "English only" or "Both Japanese and English."
However, if you use English language screen when registering as Recruiting Institution, you can register your job postings only in English.
Q2:  I forgot my password.
A:  We will issue a new password.
Click "Forgot your password?" under "Recruiting institution sign-in" on the right side of the "page for Recruiting Institutions" (page for recruiting institutions.) Click "Submit" after entering the Recruiting institutions ID for sign-in. The URL for a page to enter your new password will be automatically sent to the e-mail address that is registered. Please access the URL within seven days to register your password again.
Q3:  I forgot my Recruiting Institution ID.
A:  Please contact JREC-IN Portal secretariat<jrecinportal@jst.go.jp>.
Please inform us of the registered name of responsible person, institution and department to confirm your identity.
Q4:  I want to change the information of my account, such as the name of institution, responsible person, address, e-mail address, etc.
A:  You cannot correct it by yourself. If you need to correct the information, send an e-mail message containing your Recruiting Institution ID (10-digit ID starting from "A": A*********), name of responsible person (full name), and the changes to be made to the secretariat <jrecinportal@jst.go.jp>.
You can check the registered information of your account from "View registered information" under "Account information" under "menu for Recruiting Institutions."
Q5:  I moved to another institution. Can I still use my current ID?
A:  Please register as a new Recruiting Institution with your new institution.
Register as a Recruiting Institution at the following URL.
- URL:https://jrecin.jst.go.jp/offer/OrgRegistMember
Q6:  When will job postings be published(updated) to JREC-IN Portal?
A:  The date of publication are notified in the "Notification of Completion of Job Posting Registration to JREC-IN Portal" e-mail that will be sent to you after the secretariat has checked the details. (If the date which designated in the e-mail was the date you received the e-mail, the job posting will be published by 22:00 on the very day, if it was the following day or later, the job posting will be published by 00:00 on the designated day.)
It may take several days to send the e-mail if the job posting registration (correction) request was made after the office hours of the secretariat or on a Saturday, Sunday or national holiday.
If you received an e-mail regarding the request, the job posting will not be published until a reply is made. Be sure to reply to the e-mail regarding the request from JREC-IN Portal secretariat.
Q7:  I want to check/make changes to a job posting for which I requested registration/correction.
A:  You can check the contents of the request from "Job postings under request for registration/correction" under "Manage job postings" under "Menu for Recruiting Institutions."
However, job postings under those requests cannot be modified.
If you need to correct the request, send an e-mail message containing your Recruiting Institution ID (10-digit ID starting from "A": A*********), title of the job posting, and the changes to be made to the secretariat <jrecinportal@jst.go.jp>. Secretariat will handle the correction.
If you would like to correct it yourself, make the corrections from "Correct job postings" under "Manage job postings" under "Menu for Recruiting Institutions" after receiving "Notification of Completion of Job Posting Registration to JREC-IN Portal" e-mail that notifies the date of publication.
Q8:  Who should post a job posting for joint research?
A:  In principle, the employing institution (the institution that pays the salary) should register the job posting. Job postings with the same details cannot be published by multiple Recruiting Institutions.
Q9:  An error message appears when I click "Confirm" after entering the job posting.
A1:  If the message "An invalid character has been found in ***." is displayed, check whether any characters that are not single-byte alphanumeric nor double-byte are not included. And also tabs, which are fixed character spacing are not included.
Copy the text from the applicable item and paste it into a Word or other file, then the position and presence of tabs (spaces) can be easily identified (use a setting that displays all editing symbols).
A2:  The JREC-IN Portal top page might be opened in another window while registering the job posting. In such cases, registration will be invalidated because you are deemed as being signed out.
* After signing in, please avoid opening the JREC-IN Portal top page in another window until registration of the job posting is completed.