Top > Requests and Inquiries

Requests and Inquiries

If you have any requests or inquiries about JREC-IN Portal, please read the following notes and contact us at the contact information listed below. Japan Science and Technology Agency (JST) will be responsible for the personal information you send us. We will not use your personal information except for the purpose of responding to your consultation, request, or complaint, and other inquiries. We will not share your personal information with third parties without obtaining your consent.


  • Please note that during busy periods or for other reasons, it may be difficult to reach us by phone, also it may take some time to respond by e-mail.
  • If there is any discrepancy between the job offer and the actual job, please keep in mind the following 1 to 7 and provide us with a detailed description of the discrepancy.
    • Name of the institution to which you applied.
    • When did you see the job openings?
    • What was the difference between the job offer and the actual job? (Business description, job description, salary, working hours, holidays, benefits, etc.)
    • When did you find out about it? (e.g., when you applied for the job, at the time of the interview, after you joined the company, on the date of payroll, etc.)
    • Who (the person in charge) at the institution responded to your inquiries?
    • Did you inform the institution (person in charge) to which you applied of any factual differences from the job opening?
    • What was the response of the organization (person in charge) to the difference between the job application and the actual situation?

Contact us

Service Support Center, JREC-IN Portal

Department for Information Infrastructure, Japan Science and Technology Agency

Science Plaza 6F

5-3, Yonbancho, Chiyoda-ku, Tokyo 102-8666 Japan